Payment options




Payment to Mija Ecokids or www.mijaecokids.com can be made with ipay88 through the following options:

  • Credit Card: Visa, MasterCard or American Express
  • PayPal, Mobile Money, Meps Cash & FPX via ipay88
  • Online Interbank Transfer via ipay88

Ipay88, which is a secured online payment gateway, accepts online interbank transfers from major banks in Malaysia including Maybank2u, CimbClicks, Alliance Online, AmBank, EON Online, Hong Leong Connect, RHB Online, Pbebank and Bank Islam. Please note that "ipay88" or "Mobile88.com Sdn Bhd" will be shown in your bank statement. Besides, you will also receive an email notification from Mobile88.

Shipping Information




Free Delivery

Mija Ecokids offers FREE DELIVERY when customers purchase RM 350 and above in a single order.

The free delivery is only applicable to shipment within Peninsular Malaysia. Orders from East Malaysia are not eligible due to the higher shipping charges. The shipping charges will be automatically deducted during the checkout process for purchases above RM 350 in a single order.

Shipping Charges

Mija Ecokids charges a FLAT RATE of RM 15 within Peninsular Malaysia while the FLAT RATE to East Malaysia is RM 30. Please note that Mija Ecokids reserves the right to not ship the order should the actual shipping charges exceed the flat rate charged by more than 30%. Customers will be contacted and have the option to either pay the extra shipping cost or opt for a full refund.

Shipping Methods

Mija Ecokids uses several courier companies such as GD EX and Kangaroo. We may use other courier companies not listed here whenever there are better options available.

Shipping Times

Subject to full receipt of the payment, Mija Ecokids will process your order within 2 working days from the order confirmation if stock is available. Delivery to Peninsular Malaysia locations will take 2-4 days but shipments can take more than 4 days to reach rural parts of East Malaysia.

Shipping Outside Malaysia

Currently, Mija Ecokids does not ship orders to locations outside of Malaysia.

Returns & Exchanges




Thank you for shopping with Mija Ecokids. It is important to us that you are satisfied with your purchase. We accept exchanges but we do not accept returns and we do not refund. If goods received are not in good condition or in the correct size, please inform us within 3 days. Please send us photos for verification at customer@mijaecokids.com

Once we give a written confirmation via email, please send the items back to the address as listed here.

If we deem the mistake to be on the side of Mija Ecokids, we will cover the cost of shipping for the exchange. 

Conditions of Exchange:

  • Please note that the buyer bears the cost of shipping any items back to us unless exempted as above.
  • All original shipping costs are not refundable.
  • All items should be sent back to us in the original condition, un-worn, un-washed, un-used and with all price tags attached.
  • Merchandise must be returned together with the invoice within 14 days from the date of purchase.
  • Please use an insured, traceable method to ensure a safe and documented delivery, as we will not be held responsible for lost parcels.
  • We will deliver the replacement within 7 days once we receive the items you wish to exchange.
  • We will be responsible for the shipping cost incurred for resending the exchanges.
Terms & Conditions




All following Terms & Conditions apply to both the physical store and the website of Mija Ecokids.

By shopping with us you will be considered as having read, understood and accepted our Terms & Conditions.

Content

All content included on the website is owned or the licensed property of Mija Ecokids or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights.

You may download, print, and copy Content for personal, noncommercial purposes only, provided you do not modify or alter the Content in any way, delete or change any copyright or trademark notice, or violate these Terms & Conditions in any way. Accessing, downloading, printing, posting, storing, or otherwise using the Site or any of the Content for any commercial purpose, whether on behalf of yourself or on behalf of any third party, constitutes a material breach of these Terms & Conditions.

Your Account

You may be required to register with Mija Ecokids in order to access certain services or areas of the site. Your user name and password are for your personal use only. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to terminate your account, refuse service to you, or cancel orders should we detect fraudulent activity.

Transactions

If you wish to purchase any product made available through the website, you will be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. By submitting such information, you grant to Mija Ecokids the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction.

All descriptions, images, references, features, content, specifications, products, and prices of products described or depicted on the website are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. The inclusion of any products on the website does not imply or warrant that these products will be available, although all reasonable measures will be taken to ensure availability or an alternative option.

Colours

Mija Ecokids strives to display as accurately as possible the colours of the products shown on the website; however, we cannot and do not guarantee that your monitor's display of any colour will be accurate.

Errors And Inaccuracies

Mija Ecokids acknowledgement of an order means that your order request has been received; it does not mean that your order has been accepted or shipped or that the price or availability of an item has been confirmed. We make a conscientious effort to describe and display products and services accurately on the website. Despite these efforts, a small number of items on the site may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Site and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. We apologize for any inconvenience. As part of our shipping procedures, we verify the availability and the price before an item is shipped. If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, if the item is no longer available, or if we determine that there were inaccuracies in our product information, we will cancel your order and notify you of such cancellation via email.

Risk Of Loss

The risk of loss for and title to products purchased on the website passes to the purchaser upon delivery to the carrier.

Returns

If you are not fully satisfied with your purchase you may return it in accordance with the Return Policy.

Indemnification

As a condition of the use of the website, you agree to defend, indemnify, and hold harmless Mija Ecokids and its respective employees, directors, officers, agents, vendors, and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) arising out of or otherwise relating to your use of the website and products.